DETAILED PRIVACY POLICY
Source: | Author:GibbonBlack - Official | Published time: 2024-03-23 | 1518 Views | Share:

Thank you for visiting www.GibbonBlack.com.  The personal data of our readers is treated with great consideration and privacy.  It is important that the personal and private data we hold about you is accurate and current.  Please keep us informed if your personal data changes during your relationship with us.


What personal data do we collect?

Personal data, or personal information, means any information about an individual from which that person can be identified.  It does not include data where the identity has been removed (anonymous data).

When you visit our website, we may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

- Identity Data includes [first name, last name, username or similar identifier, title, date of birth and gender].

- Contact Data includes [billing address, delivery address, email address and telephone numbers].

- Financial Data includes [bank account (if required) and payment card details].

- Transaction Data includes [details about payments to and from you and other details of products and services you have purchased from us].

- Technical Data includes [internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the services you use to access this website].

- Profile Data includes [your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses].

- Usage Data includes [information about how you use our website, products and services].

- Marketing and Communications Data includes [your preferences in receiving marketing from us and our third parties and your communication preferences].

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data).  Nor do we collect any data about criminal convictions and offences.

If you fail to provide personal data where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have, or are trying to enter into with you (for example, to provide you with goods or services).  In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.


When do we collect your personal data?

We collect personal data when you:

- purchase products

- subscribe to our email newsletters

- contact our customer services with an enquiry or comment

We may receive your personal data if you have bought one of our products as a gift. In this situation, the data will be provided by the person who has bought the gift.  In this context, we will collect the gift recipient's name, address, email address, and telephone number.


How do we use your personal data?

We will only use your personal data when the law allows us to.  Most commonly, we will use your personal data in the following circumstances:

- Where we need to perform the contract, we are about to enter into or have entered into with you.

- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

- Where we need to comply with a legal or regulatory obligation.

Generally we do not rely on consent as a legal basis for processing your personal data.  Where we rely on consent, you have the right to withdraw consent to marketing at any time by contacting us.

The following list provides general details about the types of data we process, why we process it, and the lawful basis upon which we do so:

To register you as a new customer

a)   Types of data:  Identity, Contact

b)   Lawful basis: Performance of a contract with youTo process and deliver your orderTypes of data: Identity, Contact, Financial, Transaction, Marketing and Communications

Lawful basis: a) Performance of a contract with you, (b) Necessary for our legitimate interests (to recover debts due to us)


Marketing:

We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you.  This is how we decide which products, services, newsletters and offers may be relevant for you (we call this marketing).

You will receive marketing communications (including newsletters) from us if you have requested information from us or purchased goods or services from us, or if you provided us with your details when you entered a competition or registered for a promotion, or you have consented to receive marketing communications from us and, in each case, you have not opted out of receiving that marketing.

You can ask us to stop sending you marketing messages or adjust your marketing preferences at any time:

- by logging into your online account and checking or unchecking relevant boxes to adjust your marketing preferences;

- or by following the unsubscribe links on any marketing message sent to you;

- or by contacting us.


How we protect your data?

Your personal data is stored securely on databases and servers that are maintained either by us, or by our third-party service providers.

For any of our website sections that process payment, or have password-protected areas, we use HTTPS - your web browser should indicate that such pages are secure.  Access to your personal data is password-protected, and sensitive data (such as payment card information) is secured by SSL encryption.

We maintain administrative, technical and physical safeguards to protect against unauthorised access, use, modification and disclosure of any personal data in our custody and control.  Internal access to personal data is restricted to specific employees.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.


Who do we share your personal data with?

After we collect your personal data, we may transfer it to trusted third-party service providers who are required to maintain the confidentiality and security of your personal data and to use it only in compliance with data privacy laws, and for specified purposes in compliance with our instructions. Each service provider is also responsible for their use of your personal data, according to rules they set in their own privacy policies.

Here is an outline of how and why we pass your personal data to third parties, in three key areas:

- fraud protection

- online customer support

- email marketing


Your Rights

You have the right to:

- Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

- Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us. You can amend personal data we hold about you via your [account page](/account/].

- Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it.  You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully, or where we are required to erase your personal data to comply with local law.  Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

- Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes.  In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which over-ride your rights and freedoms.

- Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data's accuracy; (b) where our use of the data is unlawful, but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or, (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

- Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format.  Note that this right only applies to automated information which you initially provided consent for us to use, or where we used the information to perform a contract with you.

- Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.


Cookies Policy

What are cookies?

Cookies are small text files, which are set by us in your web browser.  Cookies store data that enhances your experience of the website (for example saving your shopping bag between pages); they also enable us to gather anonymous information on website use, which we can use to improve our service to you; they are also used by some of our third-party service providers, again to track usage and to save data between pages.


How we use cookies?

We use cookies to:

- Anonymously record and analyse website usage

- Enable signing in to your online account

- Have a shopping bag which saves your purchases as you shop online

- Store information that you set whilst using the website (e.g. the volume of the radio, the visibility of a notification)

- We may also use cookies to personalise your experience on our website, by recognising you and tailoring content or product and service offerings.


How to control or delete cookies?

The majority of web browsers automatically enable cookies as a default setting.  To stop cookies being stored on your computer in future, you'll need to alter the settings of your web browser.  You should also be able to delete cookies via your browser settings.

You can find instructions on how to control or delete cookies by clicking 'Help' in your browser’s menu bar, or by following these browser-by-browser instructions from AboutCookies.org

For Google Analytics cookies you can also stop Google from collecting your information by downloading and installing the Google Analytics Opt-out Browser Add-on.

Please note that by deleting our cookies or preventing future cookies,  your experience on our website will be limited.

Third-Party Links

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you.  We do not control these third-party websites and are not responsible for their privacy policies or use of your personal data. When you leave our website, we encourage you to read the privacy notice of every website you visit.

You have the right to make a complaint at any time TO THE CHINA supervisory authority for data protection issues (www.gibbonblack.com).  However, we would appreciate the chance to deal with your concerns before you approach the authority, so please contact us in the first instance.


Contacting Us

How to contact us?

To make enquiries, exercise any of your rights set out in this Privacy Policy and/or make a complaint, please contact  gibbonblackservice@126.com.  We aim to respond to all queries within 48 hours.


Controller

Name of Company - is the controller and responsible for your personal data (collectively referred to as, the 'company', 'we', 'us' and 'our' in this privacy policy).

Email: gibbonblackservice@126.com


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TERMS & CONDITIONS:

This website (https://www.gibbonblack.com) is operated by Gibbon Joy Company. Throughout the site, the terms “we”, “us” and “our” refer to https://www.gibbonblack.com this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Some content illustrated on this web site may be considered, or found to be, offensive or objectionable, to some customers.  Every effort has been made by Gibbon Black to illustrate all products in a valid and lawful inoffensive and unobjectionable format in accordance with any standard regulations for what can, or may be, considered 'Adult Content.'  Anyone wishing to express their concerns, should contact Gibbon Black immediately and those comments will be observed and taken into consideration.  Steps to remedy their concerns will be undertaken, if necessary.

The Gibbon Black Store cannot accept any personal or third party injuries, or damage to persons or person, or property when using its products. All products form the "Gibbon Black Store" should be used in a safe and consensual manner by adults over the age of 18 only.

All the copyright, trade marks, design rights, patents and other intellectual property rights (registered and unregistered) both in and on Gibbon Black website and all content (including all applications) found on this site shall remain the property of the "Gibbon Black Store".

You may NOT copy, reproduce, republish, disassemble, decompile, reverse engineer, download, post, broadcast, transmit, make available to the public, or otherwise use the "Gibbon Black Store" content in any way except for your own personal, non-commercial use.

You also agree not to adapt, alter or create a derivative work from any of the Gibbon Black Store content except for your own personal, non-commercial use. Any other use of this content requires the prior written permission of the "Gibbon Black Store".

You agree to use the "Gibbon Black Store" only for lawful purposes and in a way that does not infringe on the rights of, restrict or inhibit anyone else's use and enjoyment of the "Gibbon Black Store".  Prohibited behaviour includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content or disrupting the normal flow of dialogue within any of the the "Gibbon Black Store" web site.

The names, images and logos identifying the "Gibbon Black Store" or third parties and their products and services are subject to copyright, design rights and trademarks of the "Gibbon Black Store" and/or third parties. Nothing contained in these terms shall be construed as conferring any licence or right to use any trade mark, design right or copyright of the Gibbon Black Store or any other third party.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence, or that you are the age of majority in your country of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.